Contact BIC USA Customer Service
BIC USA Phone Numbers and Emails
Customer Service Number:
-
(203) 783-2000
Investors/ Franchasing:
-
+3 380 010 1214SHAREHOLDER RELATIONS
BIC USA Emails:
How to Contact BIC USA?
Most Popular Number:
| Total calls: 303 | Issues resolved: 6 | Last call: Nov 30, 2024 |
BIC USA Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BIC USA Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BIC USA is 2037832000. 99% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as BIC USA may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
BIC USA Customer Service is rated at 2.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call BIC USA is 2037832000. 99% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 50% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as BIC USA may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
People call BIC USA mainly because of product/ service, request for information, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact BIC USA is biclogocan@bicworld.com. 94% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
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Contact Information
BIC USA Website:
BIC USA Help Center:
Corporate Office Address:
Other Info (opening hours):
Headquarters
SOCIÉTÉ BIC
14 Rue Jeanne d'Asnieres
92611 Clichy Cedex France
BIC USA Customer Service Reviews
Wasn't a problem at all they are sending me another lighter and coupons. They resolved the issue immediately. Thank you.
How Good is BIC USA's Customer Service?
Summary of BIC USA Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BIC USA?
Product/ Service Question:
- “I've been buying Bic lighters at at least four or five different stores and around 10 out of 15 of the pics flames start to run low and die fast I have other friends I live with they're having the same problems it's not just one store it's a few of t”
- “One lighter doesn't work well either one with broken the package”
- “Quality issues of bic pens”
Shipping and Delivery Question:
- “Change delivery address”
- “Shipping”
- “Want to know if you quit making the mini size big lighters or is all the places I buy it at just out of stock”
Request for Information Question:
- “To speak”
- “For a question about the gelocity Pens”
- “Complaint/concern”
Return/ Replace Question:
- “Return”
- “I have a 5-4 year warranty on my F12 I have three of them that I have purchased and have been trying for 2 months through email waiting for an amplifier replacement and have got no response except for a paperwork thing I had to fill out on the amp bu”
- “Correct replacement blades for favorite razor”
Activation/ Cancellation Question:
- “BIC canceled my order .”
- “Canceled my order”
- “My order was canceled”
Refund Question:
- “Refund”
- “Want a refund”
Payments and Charges Question:
- “Stop Read current charges to my checking account”
- “They charged me twice”
Cards Question:
- “Lost my card”
Account Question:
- “Forgot to add my home address to my order”
Staff Question:
- “Customer Service”
Other Question:
- “To see if they can be refilled with lighter butane”
- “Bad lighters”
- “Price”
Compare BIC USA Customer Service To
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